For easy browsing and virtual shopping at our stores you can book a free appointment to FaceTime or Zoom with our team.

We'll help with style questions, outfitting & fit advice, and wrap it all up - ready for same-day contactless pick up or complimentary standard shipping to your door

To book an appointment, simply select your preferred store:

GREY LYNN

NEWMARKET 

WELLINGTON

How long is each appointment?

Each booking slot is 30 minutes. Please be punctual.

How do I cancel/change my appointment?

Go to the meeting invite and click on either the 'cancel' or 'update' Calendly links provided.

Do I have to turn my camera on for the appointment?

There is no pressure to have your camera turned on if you're not comfortable, or busy multi-tasking.

Do I need to prepare anything for my appointment?

Depending on if you select Facetime or Zoom, ensure you have the relevant app installed on your mobile phone. Facetime will only work on Apple devices.

Please let us know when requesting an appointment which of our categories or products you're interested in so we can get some pieces ready. Alternatively, let us know the age of your child/ren.

How do I pay for items I want?

Have a valid credit card or gift ready and our team can put through an order at the end of your appointment.

Is shipping available?

Yes, we are offering our virtual shoppers complimentary standard express shipping (1-3 days) for a limited time. For Auckland and Wellington customers only, 2-hr shipping is now available - please speak with our team during your appointment for rates.

How Click & Collect works:

 1. Shop online, and choose the FREE click & collect option at the checkout, we will confirm which store has your entire order available, or use our helpful store availability checker on each product page when you're choosing your items so you can see where they will be available for collection.

 2. Your order will be ready today! Order at least 1 hour before store closing time, and your order will be ready the same day. Any other orders will be ready by 10am the following day. We will let you know via email as soon as it is ready for collection.

 3. Collect your order from your chosen Nature Baby store, come inside to collect from one of our lovely team at the counter.

If one or more items in your shopping cart are not available in store, you won't be able to complete your order via Click & Collect. You can choose to either remove these items from your cart to continue with Click & Collect or simply continue with all items via standard online delivery.

Unless otherwise stated, Compay Name and/or its licensors own the intellectual property rights for all material on Company Name. All intellectual property rights are reserved. You may access this from Company Name for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from Company Name
Sell, rent or sub-license material from Company Name
Reproduce, duplicate or copy material from Company Name
Redistribute content from Company Name
This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Compay Name does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Compay Name,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Compay Name shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Compay Name reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Compay Name a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.