wholesale coordinator
Be part of a purpose-led brand supporting meaningful growth.
At Nature Baby, we create certified organic essentials that are gentle on baby and kinder to the planet. As our wholesale business continues to grow across New Zealand and internationally, we’re looking for an organised and relationship-focused Wholesale Coordinator to support our sales team and deliver an exceptional experience to our wholesale customers.
This role is central to the smooth running of our wholesale operation, supporting our existing and helping to grow new customers through accurate order management, clear communication, and thoughtful planning.
About the role
You’ll support new and existing wholesale customers, acting as a key point of contact while ensuring orders, systems, reporting, and communications run seamlessly and on time.
Key responsibilities include:
• Supporting and growing Nature Baby wholesale accounts while upholding brand values
• First point of contact for select wholesale customers
• Processing wholesale orders, returns, and enquiries accurately and efficiently
• Managing customer setup, line sheets, and visual merchandising on our B2B platform
• Collating and entering seasonal indent orders
• Managing monthly wholesale communications and customer collateral
• Supporting the Sales Manager with reporting, account analysis, and follow-up
• Producing monthly sales reports and tracking missed sales opportunities
• Supporting administration, stock processing, and logistics as required
What you'll bring:
You’re highly organised, detail-oriented, and enjoy supporting customers and sales teams. You take pride in doing things well and value consistency, follow-through, and collaboration.
• Experience in wholesale coordination, sales support, or customer operations
• Strong communication and organisational skills
• Confidence managing multiple accounts and priorities
• Solid Excel skills and experience with CRM/B2B platforms
• A collaborative, proactive mindset
• Alignment with Nature Baby’s values and commitment to sustainability
Please submit your CV to: hiring@naturebaby.com and a short cover letter telling us why you’d love to work at Nature Baby.
Applicants must have NZ residency or a valid work visa.
Only shortlisted candidates will be contacted.
our values
purity
Organic, natural and chemical-free. Our clothing is made of organic cotton and merino, without the use of harmful chemicals, leaving nothing on your baby’s skin except pure goodness.
quality
Well made with the best materials. We search high and low for materials, fabrics and products to meet baby’s changing needs, choosing only the best for you and your baby.
useful
Only the essentials that you need. We focus on creating classic and practical styles that can be everyday essentials for your baby.
caring
Soft on the skin, and on the world. All our clothing and products are produced in a way that cares for the earth and its workers.